IMPORTANT: Please thoroughly inspect your purchase at your FFL dealer's location before accepting the firearm (completing the paperwork, leaving the shop with the firearm). We can refund your firearm purchase in full (less any credit/debit card fees) as long as you do not transfer the firearm in to your possession. Once the firearm is transferred in to your possession, you must deal with the manufacturer for any repairs or replacements.
There is a 3-Day inspection period
provided with any purchase from Don’s Hobby Guns. You have three days from the
date of delivery at your dealer to inspect the physical condition of the firearm (no test firing) to ensure that you are satisfied with your purchase. If
for any reason the firearm was misrepresented (inaccurate product description, we missed a major blemish when packing, etc.)
we will place a pickup on the firearm and upon receipt, inspect the gun. Should
we come to the agreement that it was misrepresented, the purchase price of the
firearm and the S&H/Insurance will be refunded. Any credit card fees that were charged will NOT be refunded, as we get charged 3% to process your card and do NOT receive those back. You assume the liability of placing your entire purchase on the credit/debit card, which is why we offer the $100 deposit without charging you 3% loss of cash discount to lock up your sale, and send the rest of the payment by cashier's check or money order.
Please keep in mind that the gun may not be the exact one pictured, inconsistent camo, manufacturer defects, etc. are not categorized under misrepresentation of the firearm. We can not take a picture of every single firearm that comes in the door, and the gun pictured is a representation of that particular firearm model. In some cases we may use a stock photo from the manufacturer, so please read the DESCRIPTION of the firearm before placing your order. Verify the manufacturer number as well; if something doesn't seem correct, ask a question before purchasing to verify. We do our best to make sure everything is 100% accurate, but are subject to human error.
Within the 3-Day inspection period
should you decide that you no longer want the firearm (everything was as
described) you will pay the S&H back to us. As long as everything is in the
same condition as when it left, we will refund the purchase price of the
firearm. Original S&H and credit card fees will not be refunded. Transfer fees are not refunded. You do not have to use an FFL dealer to send the firearm back to us, but it does have to be dropped off at a Customer Care Center or given to a delivery driver to be sent back by UPS or FedEx. You can not drop the firearm off at a UPS Store or authorized drop off location since it is a firearm.
If you decide to return the
firearm after the 3-Day inspection period there is a $35 restocking fee. You will pay
the S&H back to us, and your refund will be issued upon receipt and
inspection of the rifle. Refund price will be the purchase price of the firearm
less the $35 restocking fee. Original S&H and credit/debit card fees will not be refunded. We will not refund any transfer fees that you acquired from your dealer. Be sure you know what you are buying and will not have buyer's remorse. We are not dealing with clothing and trinkets, so there is a lot of paperwork that has to be completed with firearm sales.
New in Box Firearms/Items:
All New in Box firearms are subject
to the manufacturer’s warranty. We can not accept the firearm back here to handle the issue once you have transferred the firearm in to your possession -- it must be sent back to the manufacturer. NO exceptions.
We can help arrange pickup labels with Remington and Taurus. For all other manufacturer's, please visit their website or call their parts/repairs department for instructions on sending the firearm back. If you have any difficulty, we will assist you in whatever matter we can to help you get your firearm repaired/replaced.
Damaged in Shipment:
If the firearm is damaged in
shipment, please contact us immediately. Leave the firearm at your FFL dealer's location. We will contact UPS or US Mail to arrange for a
damaged item. Your dealer must keep the box/firearm in the condition it was
received and the carrier will inspect the package. Once the firearm is received back at
our shop we will either get you the same firearm or replacement out, or issue a
full refund should we not be able to find a product you are satisfied with. We will not be responsible for the refund of any transfer fees if you take the firearm home. It needs to stay at your FFL dealer's location so that we can process the damage properly with the carrier. DO NOT TAKE THE FIREARM HOME IF YOU ARE NOT 100% COMPLETELY SATISFIED.
All used firearms are sold as is. It is advised by our staff that the firearm be
checked out by a qualified gunsmith before firing. Don’s Hobby Guns assumes no
liability for used firearms that are purchased. We do not have a range to test fire them at our location or preform any gunsmithing work.
Most used firearms in our shop our on consignment. We do not have prior knowledge from who originally owned/fired them, work performed, etc. We do our best to find that information by inspecting the physical condition. We do not have a licensed gunsmith.
We will go over the firearm in great detail with you before you purchase, so please be sure to ask any detailed questions BEFORE purchasing and placing down your deposit. Once you have placed your deposit, you are accepting the firearm in the condition that it is. If you did not ask any questions, you are simply accepting the firearm based on the information placed on the ad.
Used firearms are difficult to sell online as you can not show every single mark/blemish/etc. that is on the firearm. We take very adequate pictures and show any major marks, but we can not show every inch of the firearm in great detail. If you would like additional pictures, please describe in great detail exactly what you want, and if we feel they are not already pictured, we will get those taken for you. Please allow some patience when requesting additional pictures.
Used firearms are subject to the 3-Day Inspection Period, however if no questions were asked, or if the firearm was gone over in great detail, the purchase price will be the only thing refunded and you will be responsible for shipping the firearm back to us. Ignorance is not bliss when purchasing used online, so please be sure you have understood the firearm and its condition when you are purchasing.